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MongoDB

Coordinator, Shared Services

Posted 10 Hours Ago
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Hybrid
Gurugram, Haryana
Junior
Easy Apply
Hybrid
Gurugram, Haryana
Junior
The HR Shared Services Coordinator is responsible for HR data processes, maintaining data quality, supporting reporting and SLA adherence, and ensuring service delivery.
The summary above was generated by AI

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

Position Expectations
  • As an Individual Contributor as part of the HR Shared Services, Data Governance team in India, you will play a vital role responsible for transitioning work and making sure relevant SLA’s are met
  • Learn and assist in executing day-to-day HR data processes, such as employee record updates, org structure changes, and data validations
  • Support the cleansing and maintenance of HR data in alignment with company policies and global standards
  • Adhere to and demonstrate high proficiency in agreed critical metrics & SLAs
  • Assist in preparing reports and trackers for internal HR teams and audits.
  • Deliver high quality and consistent service delivery to all internal customers and partners and follow Standard Operating Procedures
  • Maintain confidentiality and accuracy when handling sensitive employee data
Key Skills & Abilities
  • 1+ years experience in HR Operations / Shared Services, HR Data Entry / Management in an HR Shared Services role (APAC/ India, EMEA, NAMER regions)
  • Basic understanding of HR systems, data, or Excel/Google Spreadsheet; familiarity with ticketing tools (e.g., Zendesk) is a plus
  • Excellent analytical, communication, and problem-solving skills.
  • Ability to learn quickly, ask questions, and follow through on assigned work.
  • Comfortable working in a structured, process-driven environment.
  • Good understanding of data governance frameworks and data quality
About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID : 2263181999

Top Skills

Excel
Google Spreadsheet
Zendesk

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