Leads endpoint management operations and technical support across Windows, Mac, and mobile devices. Oversees Windows 365, Windows 11 patching, vulnerability remediation, configuration policies, application deployment, endpoint security, and compliance using Intune, SCCM, GPO, and Jamf. Manages service delivery, incidents, SLAs, process improvements, and technical guidance for the team while collaborating with security, infrastructure, and application teams.
Project Role : Cloud Platform Engineer
Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance.
Must have skills : Microsoft Intune
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Job Title: Endpoint Management – Team Lead
Job Summary
We are seeking an experienced Endpoint Management Team Lead to oversee daily operations related to endpoint device management, security compliance, and end-user computing support. The role involves leading a technical team responsible for managing Windows, Mac, and mobile devices while ensuring smooth deployment, patching, and policy management using modern endpoint management tools. The Team Lead will also collaborate with cross-functional teams to maintain service quality, improve processes, and ensure timely resolution of endpoint-related issues.
Key Responsibilities
Lead and manage a team responsible for endpoint device management and support activities.
Oversee Windows 365 Cloud PC provisioning, management, and troubleshooting.
Manage Windows 11 devices including patch management, vulnerability remediation, OS version upgrades, and configuration policy management.
Ensure effective deployment and management of applications using Microsoft Intune, SCCM (Microsoft Configuration Manager), and Group Policy (GPO).
Manage endpoint security and compliance policies across enterprise devices.
Oversee Microsoft 365 related troubleshooting and support for end users.
Provide guidance on general desktop troubleshooting and endpoint-related issue resolution.
Manage mobile devices (Android and iOS) using Microsoft Intune including enrollment, compliance policies, and application deployment.
Oversee Mac device management using Jamf, including device configuration, patching, and policy enforcement.
Coordinate application packaging and deployment for enterprise applications.
Collaborate with security, infrastructure, and application teams to support vulnerability remediation and endpoint compliance initiatives.
Monitor service delivery, track incidents/requests, and ensure adherence to defined SLAs.
Conduct knowledge sharing sessions and provide technical guidance to team members.
Identify opportunities for process improvement and implement best practices in endpoint management.
Required Skills and Technologies
Microsoft Intune
SCCM / Microsoft Configuration Manager
Group Policy (GPO) Management
Windows 365 Cloud PC Management
Windows 11 Endpoint Management
Microsoft 365 Troubleshooting
Mobile Device Management (Android & iOS)
Jamf for Mac Device Management
Application Packaging and Deployment
Endpoint Security and Compliance Management
Preferred Skills
Strong troubleshooting and problem-solving skills in enterprise endpoint environments
Experience leading technical teams or handling team coordination activities
Knowledge of vulnerability remediation and patch management best practices
Good communication and stakeholder management skills15 years full time education
Project Role Description : Designs, builds, tests, and deploys cloud application solutions that integrate cloud and non-cloud infrastructure. Can deploy infrastructure and platform environments, creates a proof of architecture to test architecture viability, security and performance.
Must have skills : Microsoft Intune
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Job Title: Endpoint Management – Team Lead
Job Summary
We are seeking an experienced Endpoint Management Team Lead to oversee daily operations related to endpoint device management, security compliance, and end-user computing support. The role involves leading a technical team responsible for managing Windows, Mac, and mobile devices while ensuring smooth deployment, patching, and policy management using modern endpoint management tools. The Team Lead will also collaborate with cross-functional teams to maintain service quality, improve processes, and ensure timely resolution of endpoint-related issues.
Key Responsibilities
Lead and manage a team responsible for endpoint device management and support activities.
Oversee Windows 365 Cloud PC provisioning, management, and troubleshooting.
Manage Windows 11 devices including patch management, vulnerability remediation, OS version upgrades, and configuration policy management.
Ensure effective deployment and management of applications using Microsoft Intune, SCCM (Microsoft Configuration Manager), and Group Policy (GPO).
Manage endpoint security and compliance policies across enterprise devices.
Oversee Microsoft 365 related troubleshooting and support for end users.
Provide guidance on general desktop troubleshooting and endpoint-related issue resolution.
Manage mobile devices (Android and iOS) using Microsoft Intune including enrollment, compliance policies, and application deployment.
Oversee Mac device management using Jamf, including device configuration, patching, and policy enforcement.
Coordinate application packaging and deployment for enterprise applications.
Collaborate with security, infrastructure, and application teams to support vulnerability remediation and endpoint compliance initiatives.
Monitor service delivery, track incidents/requests, and ensure adherence to defined SLAs.
Conduct knowledge sharing sessions and provide technical guidance to team members.
Identify opportunities for process improvement and implement best practices in endpoint management.
Required Skills and Technologies
Microsoft Intune
SCCM / Microsoft Configuration Manager
Group Policy (GPO) Management
Windows 365 Cloud PC Management
Windows 11 Endpoint Management
Microsoft 365 Troubleshooting
Mobile Device Management (Android & iOS)
Jamf for Mac Device Management
Application Packaging and Deployment
Endpoint Security and Compliance Management
Preferred Skills
Strong troubleshooting and problem-solving skills in enterprise endpoint environments
Experience leading technical teams or handling team coordination activities
Knowledge of vulnerability remediation and patch management best practices
Good communication and stakeholder management skills15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture Kolkata, West Bengal, IND Office
Unitech Hi-Tech Structures Limited (It/Ites Sez), Block No. Dh Plot. DH1, DH2, DH3, next to Gate No:3, Action Area I, Rajarhat, Kolkata, West Bengal, India, 700156
Accenture Kolkata, West Bengal, IND Office
Kolkata, West Bengal, India
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When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
