What you can expect
The DevOps team plays a critical role in ensuring the reliability, scalability, and performance of Zoom’s key services. These include Zoom AI Companion, Live Transcription & Translation, Advanced Whiteboard, Zoom Docs, Audio Conferencing, Zoom Marketplace and the Zoom Web Client. As part of this team, you will be working in a high-impact environment. Collaborating closely with Developers, Infrastructure Engineers and Product teams to build and maintain resilient systems. We are responsible for deploying and managing services across multi-cloud and on-premises environment to ensure high availability.
About the Team
Zoom is transforming collaboration with cutting-edge AI and cloud solutions. We are looking for a DevOps Engineer to play a key role in Optimizing and maintaining our Zoom Gateway and AI services. This position is ideal for someone who thrives in high-scale, high-impact environments and who is also passionate about automation, cloud-native infrastructure and system reliability.
As a DevOps Engineer, you will be responsible for enhancing CI/CD pipelines, automating deployments, improving system observability and collaborating with Developers to drive service maturity.
The role also requires participation in on-call rotations, 7 days a week to support production services.
Responsibilities
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Identify key areas for CI/CD improvement and develop solutions.
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Develop strong automation to speed up the software development cycle.
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Monitor service maturity metrics and collaborate with Developers to improve them.
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Build effective monitoring and alerting systems for infrastructure and services.
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Implement a highly scalable and secured infrastructure with infrastructure engineering teams.
What we’re looking for
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Experience leading large scale and high impact technical projects
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Cloud Infrastructure.
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Strong scripting experience in Python (preferred), Golang or shell.
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Expert level production experience, with Kubernetes in multi-cloud and on-prem. (Helm charts, K8s).
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Experience developing large scale Ansible automation.
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Hands-on experience in Terraform or other IaC tools.
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Experience building production code pipeline with Jenkins, Git, and ArgoCD.
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Experience with Prometheus, open telemetry or other monitoring platforms such as grafana.
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Experience with ELK stack.
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Linux experience.
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Bachelor degree in CS or similar domain with 3-4 years of experience required in DevOps/ SRE role in Cloud platforms..
Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.
About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment
At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
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