Company Description
Quantazone is a leading consulting and professional services organization. We are the trusted partner to enterprises and organizations worldwide, delivering technology-enabled solutions for extraordinary outcomes in quality and cost
Job Description
We are seeking a dynamic Client Relationship Representative to join our team in Pune. The ideal candidate will be responsible for managing daily client interactions, ensuring smooth project coordination, and having a solid understanding of IT, cloud services, ERP software, email administration, digital marketing, and business software like HRMS.
Responsibilities:
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Act as the primary point of contact between clients and internal teams.
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Coordinate with cross-functional departments to track and manage project milestones and deliverables.
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Support project management efforts with a basic understanding of IT, cloud services, ERP software, HRMS, and digital marketing.
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Provide regular updates and reports to clients, including managing timesheets.
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Address client issues or concerns promptly and ensure timely resolution.
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Identify potential business opportunities within existing client relationships.
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Schedule and coordinate client meetings, both virtual and in-person.
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Assist with the smooth execution of client projects and deliverables.
Qualifications
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Basic knowledge of IT, cloud technologies, ERP software, email administration, and digital marketing.
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Familiarity with business software.
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Excellent verbal and written communication skills.
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Strong organisational and problem-solving abilities.
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Experience in client coordination or project management roles.
Additional Information
This is a client-based role, with Client Location as the work location. The candidate will coordinate between various departments, bridge communication gaps between us and clients, and ensure smooth project execution.
