Business Analyst

We are seeking a skilled AWS QuickSight Dashboard Expert and Business Analyst with experience in Amazon Q AI to drive intelligent analytics and insights for Revenue Cycle Management. Under direct supervision, the BA works with various business units to ensure deliverables meet business needs. This role combines technical dashboard expertise with a deep understanding of healthcare financial workflows, enabling smart, AI-driven decision-making and automation across billing, claims, payments, and denials management.  The BA has a keen eye for inefficiencies and seeks to improve and automate business processes.

Essential Duties & Responsibilities

• Initiate, plan, and design business processes and make recommendations to improve and support business activities
• Leverage Amazon Q AI to automate insight generation, perform root cause analysis, and support predictive modeling (e.g., denial likelihood, cash flow).
• Leverage business process automation tools to develop and maintain business process automation
• Utilizes business intelligence systems and data to expose and resolve business issues in the most effective and productive manner
• Build and maintain dashboards to enable decision making
• Assist on special projects:  report, analyze and make recommendations to the team
• Conduct User Acceptance Testing sessions to ensure that the deliverables meet business needs
• Analyze large quantities of data to ensure integrity of the systems
• May participate in deployment projects with other IT teams
• All other duties and responsibilities as assigned

Education and Experience

• College degree or equivalent in Computer or Business Informatics related field
• One (1) to three (3) years of related experience. 

Skills, Knowledge, and Abilities

• Excellent customer service skills
• Fluent knowledge of computers, operating systems and terminology
• Experience with AWS Quicksight or Amazon Q and AI/ML applications or other business intelligence reporting tools such as DOMO
• Proficient in Microsoft Office, particularly Microsoft Excel
• Ability to manage multiple tasks, while effectively focusing on priority issues
• Ability to create, document, and follow processes and procedures
• Ability to work as a member of an agile team
• Written and verbal communication skills
• Basic computer programming skills a plus (ex - SQL)
• Experience with Microsoft Power Platform a plus

Work Environment/Physical Demands

• This position is for US Process and works for overlapped US time zone (EST)
• This a remote job at present and base location is Bangalore. When asked employee should be able to come to office. Since it is remote working person should have proper internet connection (minimum of 100 mbps)
• While at work, this position is primarily a sedentary job and requires that the associate can work in an environment where they will consistently be seated for the majority of the workday
• This role requires that one can sit and regularly type on a keyboard the majority of their workday
• This position requires the ability to observe a computer screen for long periods of time to observe their own and others’ work, as well as, in‐coming and out‐going communications via the computer and/ or mobile devices
• The role necessitates the ability to listen and speak clearly to customers and other associates

Disclaimer: This Job Summary indicates the general nature and level of work expected of the incumbent(s). It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent(s) may be asked