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MetLife

Associate

Posted Yesterday
Remote
Entry level
Remote
Entry level
The Associate will create and maintain structure setups, implement specifications in applications, and provide query support and timely status updates to customers. This role involves interactions with internal managers and quality compliance analysts, as well as external customer inquiries.
The summary above was generated by AI

Description and Requirements
1. Essential Functions
Eligibility Installation executives are responsible for

  • Responsible to create structure setup and maintenance.
  • Required to setup specification in application as per the instruction
  • Responsible to provide timely status to customer
  • Responsible to provide query support to customer issues
  • Responsible to respond to customer inquires
  • Responsible to do implementation of group into the system

  • Primary Internal Interactions
    • AM for the purpose of reporting performance, clarifying concerns, and seeking feedback and support.
    • Manager for the purpose of settling issues left unresolved by the AM and monthly evaluation of performance.
    • Quality Compliance Analyst (QCA) for the purpose of feedback and audit.
    • Trainers for the purpose of process training.
    • Associates for handling day-to-day execution of transactions and process activities with respect to the process.
    Primary External Interactions
    • External interactions are required
    About MetLife
    Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
    Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
    At MetLife, it's #AllTogetherPossible . Join us!
    #BI-Hybrid

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