Supports routine loan servicing activities, including reviewing and processing disbursement requests, preparing loan demands and reconveyances, researching records, handling insurance claims, and responding to customer, vendor, title company, and internal inquiries. The role follows established procedures, identifies process improvements, escalates complex issues, and receives regular direction from supervisors.
About this role:
Wells Fargo is seeking an Associate Loan Servicing Representative.
In this role, you will:
Required Qualifications:
Desired Qualifications:
Job Expectations:
Posting End Date:
10 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Wells Fargo is seeking an Associate Loan Servicing Representative.
In this role, you will:
- Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and re-conveyances
- Identify opportunities to improve loan servicing process within established procedures
- Perform routine tasks for Loan Servicing functional area including reviewing, researching, processing
- Respond to written and phone inquiries of low to moderate complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing functional area
- Regularly receive direction from Loan Servicing supervisors and escalate customer questions and issues to more experienced individuals
- Interact with immediate Loan Servicing team on loan applications, processes, documentations, claim insurance handling, or related loan servicing tasks, as well as internal and external customers
Required Qualifications:
- 6+ months of Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Knowledge of loan servicing processes, procedures, and documentation
- Strong customer service, communication, and organizational skills
- Attention to detail with the ability to accurately review and process loan-related requests
- Ability to research and resolve routine servicing inquiries and escalate issues appropriately
- Experience working with internal teams, customers, vendors, and title companies
- Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook
- Familiarity with loan servicing or loan management systems
Job Expectations:
- Shift timings: 5:30 PM to 2:30 AM.
Posting End Date:
10 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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