Job Description
Join our team as a member of the Markets Asset Servicing Operations Income team, you would need to provide centralized asset servicing support across multiple products like across Prime Services, Equities and Fixed Income supporting collection / payment of income events with client / counterparties / Depo across different region (EMEA, WHEM and Asia Markets)
As a Team Lead in the Markets Asset Servicing team, you are responsible for Income events across EMEA, WHEM & ASIA markets. You are required to ensure timely and accurate processing of income events, collection / payment of claims, timely reconciliation cash, stocks, wash across our Fixed Income / Equity and Prime Business. We work closely with internal stakeholders including trading desks, sales, finance and other operations team and work in partnership with clients, custodians, agents, depo, and 3rd party service providers. This interaction enables employees to gain an insight into other operations and obtain a high-level knowledge of the diverse range of the J.P. Morgan products.
Job Responsibilities:
- Manage the Income Claims workflow, across multiple products like Prime, Equities and Fixed Income.
- Ensure all daily controls and processing are completed and signed off, including client service inquiry resolution, cash, and stock break, reconciling the security
- Liaise with multiple stakeholders (Agent banks, Middle Office, Internal teams, Senior management)
- Exercise sound judgment; act with integrity; protect our company, clients, and customers.
- Serve as a subject matter expert for the functions managed.
- Communicate efficiently and effectively with Senior Management & escalate issues in a timely manner.
- Perform periodic end to end process review, identify gaps if any & collaborate with control partners and relevant stakeholders to remediate process gaps
- Provide oversight, training, guidance to the team and ensure effective process training
- Identify ways to improve processes/procedures to enhance quality and/or productivity
- Act as a subject matter expert on procedural matters and be the funnel for communication with the global teams\"
Required qualifications, capabilities, and skills:
- 5 years of relevant industry experience processing Income claims across products like Prime, EQ and FI. In depth knowledge of working with agents like DTCC & Euroclear and navigating their platforms. Expertise in processing SPO, MT202, MT103 & MT599.
- Excellent judgment and decision-making skills; solutions oriented.
- Teamwork - the candidate must be flexible to manage processes and be able to work appropriately with stakeholders and colleagues at all levels.
- Ability to partner with multiple internal teams, external clients & 3rd party service providers.
- Ability to organize to prioritize workload to manage concurrent tasks and meet competing deadlines.
- Ability to influence stakeholders using effective communication and interpersonal skills.
"About Us" Statement - Firmwide
JPMorgan Chase & Co. is a leading financial services firm based in the U.S., with operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing and asset management. Under the J.P. Morgan and Chase brands, the firm serves millions of customers in the U.S., and many of the world's most prominent corporate, institutional and government clients globally.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
"About The Team" Statement - CIB
J.P. Morgan's Corporate & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Corporate & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
