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Accenture

Application Support Engineer

Reposted Yesterday
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In-Office
Kolkata, West Bengal, IND
Mid level
In-Office
Kolkata, West Bengal, IND
Mid level
Lead the design, configuration, implementation, and support of SAP S/4HANA Advanced Available-to-Promise solutions. Optimize availability checks, inventory allocation, backorder processing, supply protection, and demand prioritization. Produce solution designs, functional specifications, test scripts, UAT sign-offs, cutover and go-live plans, and training documentation. The role is fully client-facing and onsite in Bhilai, Chhattisgarh, requiring collaboration, proactive issue resolution, and strong communication.
The summary above was generated by AI
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP S/4HANA Advanced Available to Promise
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to ensure smooth system operations. The position demands continuous monitoring, analysis, and collaboration with different teams to maintain the reliability and performance of critical applications, contributing significantly to business continuity and efficiency.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system issues and implement effective resolutions.
- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster their professional growth.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP S/4HANA Advanced Available to Promise.
- Strong analytical and problem-solving abilities to diagnose and resolve complex system issues.
- Experience with system monitoring and incident management tools to track and address application performance.
- Ability to communicate technical information clearly and effectively to both technical and non-technical stakeholders.
- Familiarity with business process workflows related to supply chain and inventory management within SAP environments.

Additional Information:
- The candidate should have minimum 3 years of experience in SAP S/4HANA Advanced Available to Promise.
- This position is based at our Kolkata office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture Kolkata, West Bengal, IND Office

Unitech Hi-Tech Structures Limited (It/Ites Sez), Block No. Dh Plot. DH1, DH2, DH3, next to Gate No:3, Action Area I, Rajarhat, Kolkata, West Bengal, India, 700156

Accenture Kolkata, West Bengal, IND Office

Kolkata, West Bengal, India

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