The role involves maintaining and developing applications, managing user support, configuration, vendor relationships, and ensuring quality in software implementations.
Job Purpose and Impact
Key Accountabilities
Qualifications
- The Professional, Application Development job maintains, integrates and implements software applications within the organization. With limited supervision, this job performs moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.
Key Accountabilities
- APPLICATION CONFIGURATION MANAGEMENT: Sets up and maintains application configurations (EKA) to meet user and business requirements while developing and recommending improvements to standard and moderately complex application support processes and procedures.
- APPLICATION DEVELOPMENT & DEPLOYMENT: Performs programming, configuration, testing and deployment of fixes or updates for application version releases.
- USER COMMUNICATION & SUPPORT: Keeps an open channel of communication with SSEA users and responds to standard and moderately complex application support requests and needs.
- APPLICATION SUPPORT: Conducts advanced and complex application support activities to deliver on SSEA business outcomes.
- STAKEHOLDER MANAGEMENT: Works with multi-functional teams, including developers, product managers and business partners to ensure configurations align with standards and project goals across SSEA region
- INCIDENT & REQUEST MANAGEMENT: Reviews, analyzes and prioritizes incoming incident tickets and user requests related to SSEA business
- VENDOR MANAGEMENT: Handles positive relationships with EKA vendor
Qualifications
- Bachelor's degree in finance or relevant qualifications
- Minimum requirement of 6 years of relevant work experience in areas of Commodity Trading with good knowledge of Commodity physicals trading & its valuation, P&L Calculations, Mark to Market, Derivatives, Risk Management, Contract Management, Trade life cycle and Settlement process.
- Good knowledge of CTRM/ETRM systems (EKA will be a plus)
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