APAC Benefits Manager

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

We are seeking an APAC Benefits Manager to join the Total Rewards COE. You will play a crucial role in executing the Global Benefits strategy and governance and ensuring that Wise’s employee benefits across our global offices are compliant, competitive and aligned with Wise’s Total Rewards philosophy.  This is a great  opportunity to make sure that our benefits provisions are world class and that we attract, retain, engage and recognize the talent that makes Wise move.. We have ambitious plans for our  benefits offerings in Wise and are looking for the right person to take these forward and make an impact on Wisers. 

What you’ll do:

Global Benefits Strategy Implementation: Support the execution of a comprehensive global benefits strategy that supports our business objectives and enhances employee awareness and engagement. Work with our Global Benefits Broker, Global Pension Consultant,Global Flexible Benefits Partner and local vendors to ensure our benefits framework and principles are  adhered to and optimized. 

Policy Development: Create, refine, and enforce benefits policies that are compliant with local regulations and aligned with global best practices. 

Vendor Management: Partner with benefits vendors and brokers to manage renewals, pricing, and contracts. Working proactively to troubleshoot issues before they become high scale problems impacting Wiser experience.

Benchmarking and Analysis: Conduct regular benchmarking and analysis to ensure our benefits packages remain competitive in all markets in line with the global benefits guiding principles.

Communication and Education: Work with our internal communication team to develop and deliver communication plans to educate employees about their benefits and how to maximise their value. 

Collaboration: Work closely across the People team to align benefits programs with our talent goals. Work with finance around budgeting and cost management.

Cross-Functional Architecture: Design and maintain end-to-end data and flows between Rewards, People Ops, and Payroll to ensure seamless process mapping accuracy.

Key responsibilities:

Global Benefits Management:

• Support in the development, implementation and expansion of Wise’s global employee benefits programmes, including health, risk, retirement and flex benefits.

• Oversee day-to-day processes with People Operations’, People Tech and Payroll teams

• Manage the benefits renewals cycle and keep track of budgets and costs of global benefits 

• Stay updated on industry trends, regulations, and best practices to provide insights to the business and optimise the benefits offerings.

Compliance and Governance:

• Ensure benefits programs comply with local regulations and Wise’s global  policies.

• Monitor legislative changes impacting employee benefits.

Vendor Management:

• Manage relationships with benefits providers, negotiating contracts and ensuring service level agreements are met.

• Manage onboarding and ongoing management of critical vendors in accordance with Wise’s internal processes 

• Ensuring processes are mapped with local POPs teams, payroll & vendors and driving the loop backs with a view of successful implementation

Communication and Education:

• Develop and execute communication strategies to educate employees on available benefits and resources.

• Work closely with external consultants and vendors to develop engagement metrics and data

Employee Support:

• Act as a point of escalation for employee benefits issues and providing guidance to  People Operations Team members.

• Approach complex employee queries with sensitivity and credibility

Data Analysis and Reporting:

• Maintain and develop accurate benefits records and reporting, ensuring data integrity Utilise data analytics to evaluate the effectiveness of benefits programs and recommend improvements.

• Generate regular reports for management on the utilisation, costs, and performance of benefit plans.

Who you are:

You will have experience in managing international insured benefits plans such as risk, healthcare, retirement and flexible benefits. You will also have a good understanding of wellbeing  policies & allowances such as leave, recreation budgets, transport etc.

You will support the Global Benefits Lead in the design and strategy of global benefits offerings and deploying the global benefits framework to ensure compliance, competitive coverage and financial sustainability.

You will be able to analyse market data and trends, claims utilisation to drive competitiveness and enhancement of benefits programs and help influence the business in supporting  Wise’s growth.

You will partner with insurance brokers, retirement consultants,  flexible benefits administrators, insurance providers and. you will support the Global Benefits Lead in delivering complex, multi-dimensional, global projects.

You will be solutions-driven and agile in working under a growing and fast paced business environment; consulting experience is preferable but not a requirement. You will facilitate cross-functional collaboration and knowledge sharing across geographies and embrace new ideas and innovative approaches.

You will be able to partner with people from different cultures and backgrounds, building relationships across the Wise teams and approach projects with integrity.

Why Join Wise 

• Impact: Play a pivotal role in shaping the future of our global benefits strategy.

• Growth: Join a fast-growing company with significant opportunities for professional development.

• Culture: Be part of a collaborative and inclusive work environment that values innovation and continuous improvement.

• Benefits: Competitive salary, comprehensive benefits package, and opportunities for international travel.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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