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Job Description
DART (Data, Analytics and Reporting Team) is poised to be the central MIS group for all functions in the Operations team. We are a global group with presence in US, India & Philippines.
As an Analytics Solutions Associate in the DART team, you will be part of the DART MIS setup and will be responsible for providing MIS solutions. You will collaborate with different stakeholders and across different levels of Management and ensure that the most optimum solution is provided.
Job Responsibilities:
- Support day-to-day operations and tasks related to a functional area or business partner.
- Ensure projects are completed according to established timelines.
- Participate in cross-functional teams as an SME from MIS.
- Assemble data, build reports/dashboards, and provide input on innovative solutions for business partners.
- Independently lead and deliver complex reporting projects.
- Identify risks and opportunities, along with potential solutions, to unlock value.
Required qualifications, capabilities and skills:
- Bring over 8 years of professional experience combining business acumen with relevant MIS, technology, and reporting expertise. Possess a solid understanding of business operations and procedures, with the ability to integrate these into business fundamentals.
- Have first-hand experience and knowledge in querying various databases and source systems for data analysis, essential for accurate and effective reporting. Skilled in creating reports and business intelligence solutions using tools such as Tableau, Python, Alteryx, SAS, and SQL.
- Demonstrate a strong desire and aptitude for learning and adapting to new technologies, while being open to different perspectives. Anticipate and resolve customer and general issues with urgency, ensuring high levels of satisfaction.
- Capable of managing multiple projects and priorities, with prior experience in reporting and data analysis development. Proven ability to meet stringent deadlines, with desired experience in Fraud Operations, CTO Operations, and other Consumer and Community Banking departments
'Preferred qualifications, capabilities and skills:
- Ability to write/understand SQL (PL/SQL, T/SQL, PostgreSQL or similar) and Data Analysis experience
- Creating and deploying reports with a BI tool (examples include but not limited to Tableau, Microstrategy, Cognos, SSRS)
- Preferred - Alteryx, R/ Python, Anaconda, exposure to Cloud Database, AWS, Snowflake, Datalake etc
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
