Who We Are – MassMutual India
Since 1851, MassMutual’s commitment has always been to help people protect their families, support their communities, and help one another. Therefore, we want to inspire people to Live Mutual. We at MassMutual value diversity and inclusion. We’re people helping people
A career with us means you will work alongside exceptional people and be empowered to reach your professional and personal goals. Our employees are the foundation of what makes MassMutual a strong, stable, and ethical business. We seek and value unique and varied perspectives and experiences because we believe we are stronger when all voices are heard. We invite you to bring your bright, innovative ideas to MassMutual as we continue to help millions of Americans rely on each other.
Together, we’re stronger.
Job Description
Job Summary
As an Analyst, you will support the execution of operational tasks and contribute to process efficiency by following established guidelines and procedures. You will work under supervision to meet performance targets and develop foundational skills in analysis, problem-solving, and stakeholder engagement.
Skills & Competencies
- Excellent interpersonal, problem-solving, and analytical skills
- Well-organized and detail-oriented
- Analytical thinker
- Ability to meet process SLAs (TAT & Quality)
- Responsible to comprehend, and having good customer service attitude to clarify articulate the resolution
- Transaction process for US Life/Annuity processes
- Good time management and organizational skills
Requirements
- Bachelor’s degree (Non – Technical)
- 0 to 1 year of experience in Operations
- Excellent verbal and written communication skills
- Must be details and solutions oriented
- Ability to work under pressure
- Strong computer proficiency
- Proficiency in MS Office tools.
- Open to Night Shifts (US Time Zones).
Why Join Us?
We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products, and services. To accomplish this, we celebrate an inclusive, vibrant, and diverse culture that encourages growth, openness, and opportunities for everyone. A career with MassMutual, Great Place to Work® certified and India's Best Workplaces in BFSI 2023 - Top 50 organization means you will be part of a strong, stable, and ethical business with industry leading pay and benefits. And your voice will always be heard.
Does this sound like a great fit? Apply today!
