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Build and own low-level sensor infrastructure connecting the Falcon Sensor to the cloud: network communications, connection lifecycle, cryptographic integration, content delivery, and secure on-device storage across Windows, Linux, and macOS. Drive design, cross-team integration, production validation, incident resolution, testing improvements, and mentor junior engineers.
Top Skills:
Ai TechnologiesCC++Content DeliveryCryptographyEdrEndpoint SecurityFalcon SensorKernel-Adjacent DevelopmentLinuxmacOSNetwork ProtocolsOn-Device Secure StorageWindows
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead cross-functional transformation to design scalable, governed content supply chains. Align business, product, and technical teams to reduce duplication, implement reusable content models and cross-channel distribution, manage platform implementations, and drive operational process improvements and execution across content and digital experience initiatives.
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Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead and advise financial services clients on local and international real estate tax matters. Manage tax compliance, structuring, and risk; analyze tax proposals and financial trends; draft tax documents; oversee project delivery and client relationships; coach and develop team members; apply strategic tax planning and capital requirement considerations to client solutions.
Responsibilities
- Quality Monitoring: Conduct daily quality assurance on AI Chatbot responses through manual sampling and user feedback to assess accuracy, relevance, and naturalness.
- Issue Resolution: Detect response-quality issues promptly; document root causes, propose actionable improvements, and follow through to closure.
- Model Tuning: Collaborate with engineering teams to optimize AI models by participating in data annotation, parameter adjustment, and other enhancement tasks to boost performance and answer quality.
- Data Analysis: Collect and analyze user-conversation data to uncover user needs and pain points, providing data-driven insights for optimization.
- Process Improvement: Refine quality-control workflows to increase efficiency and ensure standardization of QA and tuning processes.
Requirements
1. Technical Skills
- Solid understanding of AI Chatbot mechanisms and quality-evaluation criteria.
- Basic data-analysis skills; proficient in SQL, Excel, and related tools.
- Foundational knowledge of Natural Language Processing (NLP) and Machine Learning.
2. Experience
- 2+ years of relevant experience; prior optimization experience with AI or conversational products is preferred.
- Experience with industry-leading AI Chatbot products is a strong plus.
3. Soft Skills
- Strong communication and collaboration abilities.
- Meticulous, patient, and adept at identifying and solving problems.
- Thrives in a fast-paced environment and demonstrates a strong learning aptitude.
What you need to know about the Kolkata Tech Scene
When considering the industries shaping India's tech scene, gaming might not immediately come to mind. However, in the last decade, increased internet usage and greater access to mobile devices have catapulted the industry to new heights, with Kolkata-based companies like Virtualinfocom, Red Apple Technologies and Digitoonz, at the forefront, driving the design and animation of new gaming titles for players.
