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As an Enterprise Account Executive in the Public Sector at Redis, you will drive revenue growth by selling Redis Enterprise to leading brands, leveraging your 10+ years of B2B technology sales experience.
Manage and lead a team of Technical Support Engineers, provide technical expertise and guidance for customers, participate in new product development and customer training, and serve as a customer advocate to resolve complex issues and maximize the value of Redis Enterprise Software.
As a Technical Support Engineer at Redis, you will troubleshoot and resolve complex software issues for customers, collaborate with Engineering, and provide technical expertise in Linux/Unix, networking, and Redis technologies. This role involves analyzing performance questions, managing critical customer issues, and advocating for timely issue resolution and customer satisfaction.
Consult with customers to create customized Redis-powered solutions, provide technical implementation services, collaborate with technical teams, and identify new business opportunities. Deliver training to customers and develop account strategies. Ideal for a technology expert with strong technical skills and communication abilities.