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Provide technical support for Red Hat enterprise subscription customers, troubleshoot and resolve technical issues, build and maintain customer relationships, collaborate with engineers, and share knowledge within the team.
Seeking an experienced Marketo platform system analyst to customize and manage marketing automation platforms within an Adobe technical stack. Responsibilities include gathering requirements, developing technical documentation, and translating business challenges into automated solutions within Marketo.
The Marketing Automation Specialist at Red Hat will customize applications within the MarTech Stack to fit business needs, manage the technical aspects of Marketo and other key marketing systems, lead meetings, develop technical documentation, and translate business challenges into automated solutions within Marketo.
Providing excellent technical support for enterprise subscription customers by troubleshooting and resolving technical issues with Red Hat cloud computing solutions. Collaborating with customers and engineers to develop and implement solutions that meet business needs. Sharing knowledge and expertise within the Red Hat community.
Provide excellent customer support experience for enterprise subscription customers, troubleshoot and resolve technical issues, collaborate with engineers to develop solutions, manage customer cases, maintain clear documentation, and participate in case review calls.