Program Manager - HR

R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients’ experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to ‘make healthcare work better for all’ by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activitiesJob Title: Program Manager -HRReports to: Sr. Program Manager -HRLocation: Tikri, GurgaonPosition SummaryResponsibilities

• Lead and execute end-to-end communication campaigns aligned with Global Comms teams to drive awareness around key programs and initiatives
• Ensure organizational initiatives and projects are successfully communicated to employees and stakeholders.
• Plan, write, and edit content for a variety of internal communications channels (intranet, newsletters, and/or regular emails).
• Ensure that news, achievements, employee experience initiatives, values-based behavior and information on the business are collected and promoted on all internal platforms in suitable formats.
• Plan, communicate, and execute all functional and executive townhalls
• Storyboard or translate communication plans to the creative team of designers
• Adapt communication strategy and tactics incorporating analytics and feedback from stakeholders to improve reach and adoption

Qualifications Minimum 6 years’ experience in a communications team, especially internal communication, for a large business or organization, is most sought after.

• Experience of writing for a variety of different audiences is also desired. General journalistic or marketing experience is beneficial.
• Prior management of complex projects (e.g. M&A) is also looked upon favorably.
• A creative eye and a keen interest in design, visualization, creation of attractive newsletters and other communication assets
• Hands-on experience with MS Powerpoint and MS Excel
• Project Management skills
• Experience in working with communication and collaboration platforms such as MS TEAMS, SharePoint, Zoom, Viva Engage etc. and also Microsoft tools navigation
• Excellent writing, editing and proofreading skills as well as the ability to source stories from employees
• Strong speaking skills required to moderate virtual townhalls and leadership dialogues
• Strong ability to understand R1’s core business and dynamics
• Ability to navigate, interact with and manage a variety of stakeholders and leadership

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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