Product Manager

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.  

WHO WE ARE

Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.  

Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. 

We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location.

If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! 

To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter.

WHAT YOU’LL DO

A product manager on the Claims team is a dynamic role on a pivotal team. This is a full-stack product management position where you will see product enhancements through from inception to production. You will fully own initiatives, areas of functionality, and potentially market segments while working with team leadership to realize a collaboratively built roadmap and product strategy.

This role works closely with product leadership and engineering, internal and external customers as well as implementation partners.

• Responsible for the hands-on definition of the product requirements and the prioritization process, including Assisting with the managing of product backlog and tracking of market demand

• Manages product release schedules and works with Product and Engineering leadership to ensure releases are on time and issues are managed and resolved

• Supports development of training, documentation, and tools as required

• Works independently, with guidance in only the most complex situations and determines methods and procedures on new assignments

• May act as a team lead on functional projects and/or coordinate activities of team members

• Anticipates customer needs to influence the development of solutions

• Stays current on market trends as related to the assigned product(s)

• Performs other related duties and activities as required.

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WHAT YOU’VE DONE

QUALIFICATIONS/REQUIREMENTS

Education and Work Experience:

• Bachelor’s degree, or higher education level, or its foreign equivalent, in a software engineering/computer related field 5 – 7 years of related professional experience And/or master’s degree plus minimum of 4 year’s related professional experience.

Specialized Knowledge, Skills, and/or Abilities:

• Deep understanding of P&C insurance company workflows and processes

• Claims and/or Health Claims experience is a plus

• Strong project management, planning and organizational skills, including ability to handle multiple projects simultaneously in a fast-paced environment

• Exceptional and proven written and verbal communication skills

• Unwavering attention to detail

• Able to work effectively across functional groups & with minimal supervision

• Proven ability to influence cross-functional teams without formal authority

• Ability to work as part of a team

• Ability to effectively manage multiple competing priorities without sacrificing quality or impacting deadlines

• Understanding of SaaS solutions and UX design

Other Requirements:

Travel: 0-10%

Work Authorization: Legally authorized to work in the country of the job location.

WHAT WE STAND FOR 

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems. 

As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. 

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected].

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.