Job Title: Lead Technology Delivery
About Us
“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery.
WHY JOIN CAPCO?
You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.
MAKE AN IMPACT
Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.
#BEYOURSELFATWORK
Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.
CAREER ADVANCEMENT
With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.
DIVERSITY & INCLUSION
We believe that diversity of people and perspective gives us a competitive advantage.
MAKE AN IMPACT
Role Description
Experience : 13+ Years
Job Location : Bangalore/Chennai
Notice Period: 0 - 30 days
JD:
Role :
As the Delivery Performance Analyst, you will play a key role in supporting the standardisation, and enablement of the way we measure delivery productivity and performance across the bank.
In this role, you will gather insights, define requirements, and ensure that the delivery performance dashboards are fit-for-purpose, scalable, and enable value creation across Products and Platforms.
To do this, you must have (1) courage to call out gaps in our ways of working and constraints to our Flow of Work i.e. “canary in the coalmine”, (2) mastery of data and insights to analyse and frame delivery performance issues i.e. “problem finding”, (3) leadership to drive solutions at multiple levels, and (4) bias for action to take ownership and accountability of execution Strategy*
- • Analyse product delivery processes, identify opportunities, and generate actionable insights through data storytelling.
- • Work with stakeholders to validate needs, refine requirements, and incorporate feedback into backlog items.
Business*
- • Prepare insights and materials that provide visibility on transformation activities and outcomes to senior stakeholders.
- • Partner with Delivery Coaches to ensure that guidance and enablement materials meet business needs and maturity levels.
Processes* • Implement and manage data dashboards and reports to monitor delivery risks, issues, and performance metrics across Hives, Squads, and Programs. • Analyse delivery data to identify trends, patterns, and potential areas of improvement, proactively raising concerns and opportunities to stakeholders.
Governance* • Speak up and proactively flag gaps and deviations to the key principles, Change Delivery Standards and Change Delivery Model as a Product Delivery organization, and steer execution of improvement plans to address them
